Hurricanes, earthquakes, a power outage, bomb threats, floods, civil disturbance: calamities happen. The question is: what can one do in advance to prevent damage and minimize risk? Comsenso realizes that its services are of a vital nature to its clients. Therefore, we have put in place our disaster recovery and business continuity policy and processes. These policies and processes have been ISO-27001 certified by DNV. They guarantee sufficient countermeasures if things happen that disrupt the normal conduct of business.
How does it work? First of all, all our backbone-, security- and data center services are designed with optimum resilience in mind after having gone through a thorough risk assessment. As a result, any failure of a single central service component will not be able to disrupt the services to our clients. Furthermore, our services have been strategically distributed around the world. This reduces the exposure to the effects of a single catastrophic event to the clients using our virtual private managed services platforms.
Providing service and support for our clients is our first and most important responsibility. In the event of an unforeseen disaster, our top priority is to restore service to our clients and the internal supportive systems required for that purpose, second to restore support activities for our clients, and then to deal with all other aspects of our business operation. Of course, when all has returned to normal, we evaluate all events and plans in order to minimize future risks.
Customers that opt for dedicated private platforms should understand that the risk of a failure caused by a disaster to a single platform, can only be avoided when proper private BCP measures are taken. For instance, installing redundant equipment in a second location. We gladly provide you with advice and assistance.
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Do you want to know more about our Disaster Recovery and Business Continuity processes and policies and what these mean for you as a Comsenso client? Call one of our consultants at +31 882 666 666.
