Where to turn to when things seriously go wrong and you find that your vendor service contracts do not cover the trouble at hand? Who to call if a problem arises that your people do not know how to fix? How to act when expertise that is missing in your organization, is needed? The answer lies in Comsenso’s Service Voucher. With this voucher, professional support is just one phone call away.
> Some key features
- Affordable technical assistance for your Comsenso products and services with response time guarantees
- Vouchers remain valid for one year with the option to extend the support at each renewal date
- Vouchers can also be used for consultancy
- Voucher conditions tailored to your requirements
- When onsite assistance is needed, travel hours count only for half hours
With the Service Voucher, you have an affordable way to secure proper technical back up. You do not need to invest in expensive specialized knowledge to maintain your products and services.
How does it work? The voucher provides you with a pre-paid number of support hours at a reduced rate. You can choose between a 5×10 and 7×24 voucher. Contact hours depending on the voucher of choice, you have access to our support centre by phone, e-mail or our web portal. Of course, if you use Comsenso managed services that include support, you do not need the voucher to let us assist you.
> More information
Interested? Call one of our consultants at +31 882 666 666.
